15 May'24
16 May'24
1 room, 2 guests
Hotel Surya Kiran
The Mall Road, Uttarakhand | Wed, 15 May - Thu, 16 May | 1 Room, 2 Adults
AI generated highlights from recent guest reviews
WiFi services
24-hour front desk
Air conditioning
Housekeeping services
Accessible facilities
Restaurant
Check-in: After 02:00 PM, Check-out: 10:00 AM
Unmarried couples allowed
Guests below 18 years of age NOT allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
5
4
4
2
3
1
2
2
1
1
4.0
4.0
3.1
AI generated summary from recent guest reviews
Travelers consistently praise the property's prime location, situated on the main road of Mall Road, which enhances accessibility to various attractions and amenities. Families, in particular, may find this property appealing due to its convenient location and proximity to family-friendly activities.
Prime location
Nearby attractions
Travelers consistently appreciate the beauty of the rooms, with some also expressing satisfaction with the quality of room service provided, indicating a positive aspect of their overall stay experience.
Room service
In room facilities
Some travelers frequently express disappointment with the food quality, noting that it was below par and lacked the expected taste and quality, suggesting room for improvement in the culinary offerings provided by the hotel.
Food quality
Food taste
Too few ratings
Travelers generally acknowledge the good service provided by the staff, while also suggesting that additional training may be beneficial to further enhance their skills and efficiency.
Service
Staff
Travelers have voiced concerns about the cleanliness and hygiene standards of the hotel, indicating a need for improvements to ensure a more sanitary and pleasant environment for guests.
Cleanliness
Too few ratings
Travelers often recommend the hotel for budget-conscious travelers seeking affordable accommodations, highlighting its suitability for those looking for cost-effective options without compromising on basic amenities.
Value for money
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parthakolkata1 on Apr 12, 2024
I stayed at this property for a family vacation recently during April 2024, i felt cheated staying there as I was charged extra for food items which were promised to me as a part of their complimentary breakfast deal, i found the owners to be heartless in their behaviour and utilizing every opportunity of customers vulnerability during a trip for earning extra bucks. The room service were pathetic many a times and if anything in the room gets dysfunctional during stay, it never gets fixed. I would never recommend Hotel Surya Kiran musoorie to anyone, anyone staying there shall beware of bad experiences.
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kapil M on Jun 15, 2021
Strict no to travellers visiting Mussoorie for a family trip. If one want to visit dance bars then can try the place.. booked rooms for family stay and notice that the room were converted to dance bars and we had a restless night...staff was fraud as even agree to x price asked for x +1000 next day on checkout...property is old...beds are hard like rock.. sheets and blankets are stinky and full of stains...food was below par...we were also asked to pay additional day charge for using wifi in restaurant after checkout..
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Shikhatushar on Feb 19, 2019
I booked hotel for 3 days but in a single day we checked out as nothing was good in this hotel.Poor room service worst food and illiterate staff.In cleaniness it was so bad i request everyone not to waste time and money for this hotel This hotel is zero rating from our end
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RajenG17 on Aug 26, 2018
It’s a total humiliation to South Indian cuisine. Visited for Brunch and ordered Vada it was half cooked. Complained & they replaced but still uncooked. Idli was equally bad. Sambar was too salty & thin like water. Chutney was too salty. It’s a total cheat. Never visit in the name of Udipi normally Udipi is famous for South Indian Cuisine in the world. Lastly my stomach got upset due to this food & am still on antibiotics for the last 4days...
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nikunj d on Jul 22, 2018
One of the best stays I had. Lovely location with the best support staff and the owners always make you feel home. Great food and nice doon view. A must visit people visiting here. Located in heart of mussoorie mall road. Cheers guys Keep it up
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